Privacy policy
Last updated: December 4, 2025
Ava Bock Art operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated fine-art and studio shopping experience (the "Services"). Our store is powered by a third-party ecommerce platform that enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs how your personal information is collected, processed, and disclosed.
By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand our collection, use, and disclosure of your personal information as described here.
1. Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to you. It does not include information that is de-identified or anonymized.
Depending on how you interact with the Services, we may collect or process the following types of personal information:
Contact Information
Name, address, email address, phone number, billing address, and shipping address.
Financial Information
Payment information such as credit or debit card details, account numbers, payment confirmation, and other transaction details.
Account Information
Username, password, preferences, and account settings.
Transaction Information
Items viewed, placed in your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your purchase history.
Communications
Information you choose to share when contacting customer support or messaging us.
Device Information
IP address, browser type, operating system, network data, and unique identifiers.
Usage Information
Information about how you interact with the Services, such as pages visited, actions taken, and navigation patterns.
2. Personal Information Sources
We may collect personal information from:
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Directly from you when you use the Services or communicate with us
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Automatically when you browse or use our Site
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Service providers who assist with technology, shipping, fulfillment, analytics, and customer support
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Business or marketing partners
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Other third parties when you choose to connect or integrate their services with ours
3. How We Use Your Personal Information
We use your personal information to:
Provide, Maintain & Improve the Services
Including order fulfillment, payment processing, account management, remembering preferences, enabling safe checkout, shipping your purchases, managing returns or exchanges, and customizing your experience.
Marketing & Advertising
We may send promotional emails or show you advertisements based on your activity on our Services or other websites. You may opt out of promotional emails at any time.
Security & Fraud Prevention
To authenticate your account, detect and prevent fraud or malicious activity, and maintain the safety and integrity of the Services.
Communications
To respond to your messages, provide customer support, and maintain our business relationship with you.
Legal Requirements
To comply with applicable law or respond to lawful requests from government agencies and law enforcement.
4. How We Disclose Personal Information
We may disclose your personal information to third parties, including:
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Service providers who perform functions on our behalf such as website hosting, data storage, payment processing, analytics, email services, fulfillment, and shipping
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Business or marketing partners who assist with advertising or analytics
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When you direct or consent to sharing your information (example: shipping carriers, social media integrations)
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Our affiliates or within our business structure
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In connection with a business transaction, compliance obligation, investigation, or enforcement of our policies
We do not sell your personal information for money.
However, certain ways in which our ecommerce platform and advertising partners use data may be considered a “sale” or “sharing” under some privacy laws. You may have the right to opt out of such uses (see “Your Rights and Choices” below).
5. Third-Party Platforms and Links
Our Services may include links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of those sites. If you follow third-party links, review their privacy policies before providing personal information.
Information you share publicly or on social media may be visible to others depending on your privacy settings.
6. Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If you believe a child has provided personal information, contact us at hello@avabock.art to request deletion.
We do not knowingly “sell” or “share” the personal information of individuals under 16 years of age.
7. Security and Retention
No system is perfectly secure, and we cannot guarantee absolute security. Avoid sending sensitive information through unencrypted channels.
We retain personal information only as long as necessary to:
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maintain your account
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provide Services
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comply with legal obligations
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resolve disputes
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enforce contracts
8. Your Rights and Choices
Depending on your location, you may have rights including:
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Right to Access / Know
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Right to Delete
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Right to Correct
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Right to Data Portability
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Right to Opt Out of Sales or Sharing for Targeted Advertising
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Right to Manage Communication Preferences
We do not sell your personal information for money.
Some data use by our ecommerce platform or advertising partners may be considered a “sale” or “sharing” under certain privacy laws, and you may opt out of those specific uses.
If you visit our Services with a Global Privacy Control signal enabled, we will treat this as a request to opt out where legally required.
To exercise any rights, contact hello@avabock.art or use available tools on the Services.
We may need to verify your identity before processing your request.
You may designate an authorized agent to act on your behalf; we may require proof of authorization.
We will not discriminate against you for exercising your privacy rights.
9. Complaints
If you have concerns about how we process personal information, contact us at:
hello@avabock.art
or
PO Box 2330, Eugene, OR 97402, USA
Depending on where you reside, you may have the right to escalate a complaint to your local data protection authority.
10. International Transfers
Your information may be processed or stored outside your home country.
If transferred outside the European Economic Area or the United Kingdom, we rely on recognized legal mechanisms such as Standard Contractual Clauses or other approved safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
We will post updates on this page, revise the “Last updated” date, and provide additional notice as required by law.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
📧 hello@avabock.art
📬 PO Box 2330, Eugene, OR 97402, USA